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Online - Security and peace of mind are extremely important to us here at AbsorbentsOnline.com. Your personal and credit card information are secure when using our shopping cart. We use the latest, state-of-the-art Secure Socket Layer (SSL) technology which is the safest encryption currently available.   All orders, personal information and credit card numbers are stored in an offline secured database that is only accessible by AbsorbentsOnline.com management. When using our shopping cart you can always modify or cancel your order at anytime. It's easy, it's safe and it's secure. Phone -  Our normal office hours are Monday through Friday from 8:30 AM to 6:00 PM (PST). If you call after hours, just leave your phone number and a time to call you back. Our phone number is (909) 591-9633 or (800) 869-9633 (US & Canada). By Fax - Our dedicated, 24/7 fax line is (909) 591-2350. Click here to print out our Fax Order Form. By Mail - If you want to pay by check or money order, print out our Order Form and mail to: AbsorbentsOnline.com PCI Products Company 4195 Chino Hills Pkwy., #360 Chino Hills, CA 91709 Commercial & Government Accounts - We accept Purchase Orders from Federal, State or Local Government Agency/Departments * Public Schools, Colleges or Universities * Fortune 500 Companies * Most publicly traded US corporations. Setting up and Account with us - To set up an account, Please complete the Credit Application (PDF Format, Adobe Acrobat Reader is needed). Click on link to open CREDIT APPLICATION.  Please fax a completed application along with your signed Purchase Order to (909) 591-2350. Please email questions to  sales@absorbentsonline.com. International Orders -Orders and inquires outside of the United States are welcome. Please email your inquires to sales@absorbentsonline.com. Returns - All returns are subject to a 20% restocking fee. We only accept returns within 30 days from date of purchase.  Please contact sales@absorbentsonline.com for a Return Merchandise Authorization # and shipping details prior to returning.  We are not responsible for shipping cost.  All returns must have an RMA number issued by PCI Products Company. We accept any major credit card.